A huge thanks to Cheryl A Daley, a leadership coach specialising in women in leadership for this informative list ( check her out on https://au.linkedin.com/). If you have ever wanted to improve your leadership skills and get noticed in the office then this is the list for you.
Spend time “noticing your team” – Sometimes we get so busy with the task that we forget to interact with the person.
Look for wins – When something goes really well, spend some time identifying what you did in that situation, then replicate it.
Ask your team to write their next year’s performance review letter – Including if they were approved for an increase, what project they did well, what one of your customers said about them. This will help people identify what is important to them and how they plan to perform. The added bonus is that it gives you a tip on what their expectations are and how they like others to think about them.
Read anything you can on leadership at least once a week – Even bad leaders have lessons to share.
Take time out – It is really important to lead by example. If your team see you stressed, working huge hours and not taking holidays, you will all very quickly end up burnt-out set good examples.
Use questions – When a team member comes to you with problems, your job as a leader is to help them get to where they need to go, not carry them there.
Be consistent – Good or bad, be consistent.
Make a list of the best managers you have had and the worse managers you have had – Now ask yourself how they made you feel. Do you know how you make your people feel?
Lead your people – How they want to be led not how you want to lead, yes you will have a style and you will also need to be flexible with that style because it will not suit everyone. Too many “soft touches” will irritate some employees, not enough will leave others unsupported.
Get to the point – If you interact with someone and it requires more than two emails STOP – go and talk to them or pick up the phone.
Set boundaries with your team – If you are unavailable and have your door closed that’s fine – let your team know when they can meet with you. If you have a deadline and you cannot be distracted – close the door.
Lead your team! – There is much on the market these days about showing your emotional self and being human. Yes be human – that means speak with, engage with and support your team. It does not mean dumping on them emotionally (Personal issues, problems with your boss, etc.) and here is why – your team will be reluctant to bring issues to you because they will think you already have enough on your desk. Get a mentor, get a coach to help you work through your challenges do not use your team.
Be in charge when a disaster looms – Take a moment and compose yourself – focus on actions to get out of the mess not the actions that caused the mess (once you have found out what went wrong).
Be straight with your team, they can take it! – If you want to know something from them – ask them. Direct, respectful and clear questions will get the best answers.
Have faith in your team – If you give them a new challenging project, give them set times to check in and options to work out things for themselves – don’t abandon them and don’t hover.
Create healthy team habits – Don’t leave things to chance, if you win a new client – agree with your team the habit of onboarding them. Organisation procedures that everyone follows regularly will get you the best results.
Conflict is not a bad thing – It demonstrates people care about the situation. Have conflict rules – post them on the wall if you have to “This is how we engage” include it as part of your ongoing training and induction.